Sadin on Digital: "Think of Yourself as the Chief Process Person"
Sadin on Digital: "Think of Yourself as the Chief Process Person"

Think of Yourself as the Chief Process Person | Sadin on Digital

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Sadin on Digital” episodes explore the fast-changing and high-stakes world of digital business. Wayne Sadin and I focus in particular on what CEOs and boards must do to lead their companies successfully into the Digital Age. Today, we explore how business leaders should hire CIOs. Because the industry is changing, and the role needs to change along with it.

Episode 8

In this episode: Wayne and I talk about CIOs, and specifically how to hire a CIO for success in 2019 and beyond. Wayne says that if a CIO can’t hit your strategic agenda, help you become a partner, and move the business forward, you’re setting your sights too low. CEOs and boards should not settle, he says, for a mediocre CIO.

The CIO needs to get on the truck, if the company delivers things. They need to get in the warehouse, if the company stores things. Go on a sales call, to see what happens when salespeople get tossed out on their ear. In other words, CIOs need to deeply understand the business.

Many executives work in vertical silos. But Wayne says the CIOs who are effective reject siloed thinking, and think of themselves as the Chief Process Person.

Wayne also tells a few illuminating stories, including about one CIO who described their biggest accomplishment as such: “My IT budget was 0.91% of sales, and I was able to keep it to 0.88% of sales.” Wayne says that’s just nuts – what if the company had given him 0.03% of sales to focus on top line innovation? Or process improvement? Or customer satisfaction?

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Cloud Wars Live Digital All-Stars

Wayne Sadin is one of our regular Digital All-Stars. The All-Stars are experts whose video podcasts will focus on the critical themes shaping (and re-shaping!) the business world here in the digital age of 2019. Our intention is to provide regular chunks of timely ideas and insights about high-priority subjects from industry veterans with diverse backgrounds.