In this episode of Cloud Wars Live, our guest is Lori Mitchell-Keller, the head of Google Cloud’s highly innovative and fast-growing industry-specific solutions business. After a distinguished career leading SAP’s industries business, Mitchell-Keller was recruited several months ago by Google Cloud president Rob Enslin and CEO Thomas Kurian to drive the business that has become a major differentiator for Google Cloud in the crowded and sharp-elbowed cloud-computing bazaar. Mitchell-Keller and I discuss the importance of customer-centric mindsets, culture, hard-earned industry expertise, and the sudden and quite dramatic explosion of demand for industry-specific solutions as businesses require new capabilities as they move into the digital economy.
The Big Themes:
- We’ve had multi-cloud and hybrid cloud for quite some time: Without a lot of churn or having to rip out some core solutions.
- Our unique AI, ML capabilities: Ranked highest in the market by lots of outside sources, and really help us to respond to our customers very, very quickly.
- At Google Cloud we can build from the ground up: We’re looking at an industry transformation, but what our customers really want is to understand and transform their business.
- We’re really doing the hard research and the hard heavy lifting: We don’t believe that anybody else can solve it as well as we can.
The Big Quote: “The whole way we build solutions from start to finish is involving customers at every step of the journey.”
Thanks for listening! For more like this, we recommend:
Connect with Lori on LinkedIn for more.
Stream more episodes of Cloud Wars Live:
This episode was brought to you by BMC Software.