“Tinder on Customers” is the monthly podcast series featuring Bonnie Tinder. Bonnie is the founder and CEO of Raven Intel, an independent B2B peer review site that’s amplifying the voice of the customer. She focuses on software customers, consulting partners and software vendors, and helps identify the best partners for their needs. In this episode, Bonnie explains the key steps to take to make software projects into value accelerators for your business.
The Big Themes:
- Setting clear project goals and timelines: This will help you measure your progress. Without clear goals and success metrics, it will be difficult to understand if you are on right track.
- Make sure you have leadership buy-in: It’s important to get these individuals on board. Leadership support can also ensure you have the right resources.
- Select the right consulting partner: They wish they did more research on their consulting partner instead of simply using the first partner that their software vendor recommended.
- How to recover: Identify what is happening in real-time and isolate the specific points of failure. Assess the impact on your project and organization.
The Big Quotes:
- “So who knows where the next wave of technology will take us.”
- “Well, like the age old question, how do you eat an elephant? It’s like one bite at a time.”
- “You want a partner who’s not going to bait and switch you and give you wrong the team during the selection process.”
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Cloud Wars Live Digital All-Stars
Bonnie Tinder is one of our regular Digital All-Stars. The All-Stars are experts whose video podcasts will focus on the critical themes shaping (and re-shaping!) the business world here in the digital age of 2021. Our intention is to provide regular chunks of timely ideas and insights about high-priority subjects from industry veterans with diverse backgrounds.
This episode is brought to you by BMC Software.