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Salesforce Q4 Earnings: Can Marc Benioff Reverse Sharp Slide in Growth Rate?

February 12, 2021

As Salesforce battles intensifying competition on one side and the Law of Big Numbers on the other, can Marc Benioff push his company’s growth rate back above 20% when fiscal-Q4 earnings come out on February 25? On my weekly Cloud Wars Top 10 rankings, Salesforce was the longtime holder of the #3 spot but earlier

The CEO of the Year Is Marc Benioff of Salesforce

December 23, 2020

Even measured against the fun-house-mirror distortions that 2020 has imposed on the lives of every person on Earth, Salesforce CEO Marc Benioff had a singular year. Consider: he turned his own world-renowned company upside-down in just 6 months and still beat growth expectations; he helped hundreds of corporate customers figure out how to sprint through

Salesforce-Slack Is Nice but Teams Blows it Away: Microsoft Exec Althoff

December 18, 2020

Offering a sneak preview of the rapidly intensifying competition between two of the world’s top software companies, Microsoft executive VP Judson Althoff said recently that CRM without chat is “arcane” and that Teams is years ahead of Slack. Speaking at a UBS investors conference, Althoff, who heads Microsoft’s massive worldwide commercial business, was asked by

Slack: Salesforce’s Trillion-Dollar Hedge

December 5, 2020

Editor’s note: This article by Jiri Kram was originally published on LinkedIn on Dec. 2, 2020. Jiri has published several articles here at Cloud Wars over the past 9 months, and as with all of his other insightful and compelling pieces, this article reflects Jiri’s informed views and does not necessarily reflect the views of Cloud Wars.

Can Slack Help Salesforce Battle Oracle and SAP on Road to $35 Billion?

December 2, 2020

Betting $28 billion that Slack will help Salesforce stay ahead of hard-charging Oracle and SAP, Marc Benioff is redefining his company as businesses seek out the best enterprise-software partners to help them forge their digital futures. (On my weekly Cloud Wars Top 10 rankings, Salesforce is #3, SAP is #5 and Oracle is #6.) While

CEO Thomas Kurian leads Google Cloud to the top of cloud vendors in growth

Top 10 Fastest-Growing Cloud Vendors: #1 Google, #2 Oracle, #3 Microsoft

November 16, 2020

As the enterprise cloud becomes the unquestioned foundation for the future of digital business, the 3 vendors whose cloud revenue is growing most rapidly in this booming market are Google at 44.8%, Oracle 33% (estimated), and Microsoft 31%. (On my weekly Cloud Wars Top 10 rankings of the largest and most-influential cloud vendors in the

Did AWS Just Win the Cloud Deal of the Century?

November 14, 2020

Editor’s note: This article by Jiri Kram was originally published on LinkedIn on Oct. 27. Jiri has published several articles here at Cloud Wars over the past 8 months, and as with all of his other insightful and compelling pieces, this article reflects Jiri’s informed views and does not necessarily reflect the views of Cloud Wars. Jiri

Larry Ellison Takes on Salesforce and SAP as Oracle Intensifies CX Battle

October 26, 2020

After two decades of CRM being all about sales and marketing and nothing but, Oracle has joined SAP in leapfrogging that traditional approach dominated by Salesforce with CX portfolios that enrich business insights with data from ERP and HCM systems. (On my weekly Cloud Wars Top 10 rankings, Salesforce is #3, SAP is #5, and

SAP Versus Salesforce: Is Marc Benioff Missing the CX Boom?

October 22, 2020

After two uninterrupted decades of outmaneuvering every competitor and embracing The Customer earlier and more intimately than anyone else, is it possible that Marc Benioff, Salesforce CEO and global thought-leader, has been so wedded to CRM that he’s missed the CX revolution? Salesforce #3, SAP #5 on Cloud Wars Top 10 Has Benioff let rival

SAP CEO Christian Klein emphasizes the company's focus on CX

Can SAP Leapfrog Salesforce by Going All-In on CX plus ERP?

October 15, 2020

As the world’s largest vendor of enterprise apps takes on the world’s largest vendor of cloud apps, SAP and Salesforce are offering wildly different approaches to helping businesses achieve the customer-centric capabilities essential for success in the digital economy. (In my weekly Cloud Wars Top 10 rankings, Salesforce is #3 and SAP is #5.) At

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