Cover image for Cloud Wars' Industry Cloud Boom: ServiceNow

ServiceNow Industries: ‘Orchestrating the Work’

May 4, 2021
In this episode, the two leaders of ServiceNow's industry-specific business share their perspectives on taking the "workflow revolution" into vertical markets. Abhijit Mitra, VP of industry products and Marshall Tyler, VP of industry solutions, discuss the need for businesses to be able to understand the behaviors and expectations of their customers' customers, and how that
ServiceNow CEO Bill McDermott poses against a wall

The Quotable Bill McDermott: 10 Insights from CEO of Soaring ServiceNow

February 5, 2021
To truly understand the ServiceNow phenomenon that’s underscored by the record-high market cap of $115 billion it soared to yesterday, the best place to start is inside the relentlessly passionate, optimistic and customer-centric mind of CEO Bill McDermott. (On my weekly Cloud Wars Top 10 rankings, ServiceNow recently jumped up to #7, bumping IBM down
ServiceNow CEO Bill McDermott, who has led the company to 7 on the Cloud Wars Top 10

ServiceNow Vaults to #7 on Cloud Wars Top 10, Knocks IBM Down to #9

February 1, 2021
Powered by a 32% jump in Q4 subscription revenue plus a bullish and expansive outlook for 2021, ServiceNow has jumped two spots on the weekly Cloud Wars Top 10 rankings to the #7 slot, knocking troubled IBM out of that position and down below Workday to #9. Yes, it’s certainly true that IBM’s cloud revenue
ServiceNow CEO Bill McDermott

Bill McDermott Exclusive Interview | CEO Cloud Outlook 2021

January 14, 2021
In a 1:1 phone chat with Bob, ServiceNow CEO Bill McDermott outlines the soaring trajectory the company embarked upon in 2020 around the pandemic and than projects where that arc will take the high-flying "digital workflow" company in 2021. McDermott touches on strategy, vision, opportunities, culture, customers and more. You can also stream the audio-only
ServiceNow CEO Bill McDermott

Bill McDermott Exclusive Interview: ServiceNow Will Lap Legacy ‘Cement Makers’

January 12, 2021
After an extraordinary first year as CEO of ServiceNow, Bill McDermott says his company is uniquely positioned in 2021 to help business customers reimagine their business models and move faster than they ever have before. ServiceNow is currently #9 on my weekly Cloud Wars Top 10 rankings, and McDermott and I spoke by Zoom in
ServiceNow CEO Bill McDermott

After ServiceNow Doubles Market Cap to $100 Billion, Where Does it Go in 2021?

December 10, 2020
I wonder if even Bill McDermott—the ultimate eternal optimist and overachiever—could have imagined the extraordinary year that ServiceNow had in 2020 and the high-potential digital-workflow foundation it’s built for 2021 and beyond. To gain some deep insight on where this red-hot company’s headed next year, please check out our comprehensive analysis of ServiceNow’s plans: ServiceNow
CEO Thomas Kurian leads Google Cloud to the top of cloud vendors in growth

Top 10 Fastest-Growing Cloud Vendors: #1 Google, #2 Oracle, #3 Microsoft

November 16, 2020
As the enterprise cloud becomes the unquestioned foundation for the future of digital business, the 3 vendors whose cloud revenue is growing most rapidly in this booming market are Google at 44.8%, Oracle 33% (estimated), and Microsoft 31%. (On my weekly Cloud Wars Top 10 rankings of the largest and most-influential cloud vendors in the
ServiceNow becoming high-growth global powerhouse

As Oracle, Salesforce and SAP Fight for Future, Can ServiceNow Tip the Scales?

November 2, 2020
As Bill McDermott has flipped ServiceNow from a fast-growing niche player to a high-growth global powerhouse, he’s made it very clear that he has no quarrel with the traditional enterprise-software vendors such as SAP, Oracle, and Salesforce. (On my weekly Cloud Wars Top 10 rankings, ServiceNow is #9, SAP is #5, Oracle is #6, and
ServiceNow CEO Bill McDermott gets closer to IBM

Market-Cap Madness: ServiceNow Jumps to $100 Billion, IBM Slumps to $104 Billion

October 21, 2020
Just when you started to think 2020 couldn’t get any more bizarre, try this on for size: as of this morning, ServiceNow's market cap had jumped to $100 billion while that of its new AI partner IBM had slumped to $104 billion. The power of positioning Yes, in today’s wacky world, investors have determined that