SAP CEO Christian Klein

SAP: After Brutal Q3, Will it Stumble Again or Bounce Back Boldly?

November 3, 2020
Is SAP’s Q3 nightmare that zapped $35 billion in market-cap value a harbinger of deep troubles, or will the company be able to rally behind the customer-centric vision of CEO Christian Klein and emerge as a true cloud powerhouse? (SAP is #5 on my Cloud Wars Top 10 weekly rankings.) As is so often the
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SAP CX Engineer

SAP Versus Salesforce: Is Marc Benioff Missing the CX Boom?

October 22, 2020
After two uninterrupted decades of outmaneuvering every competitor and embracing The Customer earlier and more intimately than anyone else, is it possible that Marc Benioff, Salesforce CEO and global thought-leader, has been so wedded to CRM that he’s missed the CX revolution? Salesforce #3, SAP #5 on Cloud Wars Top 10 Has Benioff let rival
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SAP CEO Christian Klein emphasizes the company's focus on CX

Can SAP Leapfrog Salesforce by Going All-In on CX plus ERP?

October 15, 2020
As the world’s largest vendor of enterprise apps takes on the world’s largest vendor of cloud apps, SAP and Salesforce are offering wildly different approaches to helping businesses achieve the customer-centric capabilities essential for success in the digital economy. (In my weekly Cloud Wars Top 10 rankings, Salesforce is #3 and SAP is #5.) At
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Citrix Cloud Summit

Can Your Company Move at the Speed of Your Customers?

October 13, 2020
From touchless payments to overhauled supply chains to omnichannel everywhere to the boom in telemedicine, companies in every industry and across the world are racing to find new and better ways to move at the speed of their customers. Here in 2020, the world has not just hit a tipping point—it has blasted through a
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IDC Market Study shows SAP leads in B2B digital commerce

SAP Thumps Salesforce, Oracle, Adobe in B2B Digital Commerce: IDC

October 6, 2020
A week before SAP unveils its new CX strategy and intentions, IDC has released a market study showing that SAP has a significantly stronger presence in B2B Digital Commerce than competitors Salesforce, Oracle, and Adobe. (On my Cloud Wars Top 10 weekly rankings, SAP is #5, Salesforce is #3, Oracle is #6, and Adobe is
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SAP CEO Christian Klein's company has a higher market-cap value than Oracle and Salesforce

Why SAP Is Beating Salesforce and Oracle in the Market-Cap Wars

August 25, 2020
Which cloud powerhouse does the public value most highly: Salesforce, with annualized revenue of about $19 billion; SAP, with annualized revenue of about $32 billion; or Oracle, with annualized revenue of about $40 billion? Market capitalizations can be fleeting things—Apple’s is currently at $2.1 trillion—but in spite of occasional flightiness, they provide a fully objective,
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