ServiceNow CEO Bill McDermott

Bill McDermott Exclusive Interview | CEO Cloud Outlook 2021

January 14, 2021
In a 1:1 phone chat with Bob, ServiceNow CEO Bill McDermott outlines the soaring trajectory the company embarked upon in 2020 around the pandemic and than projects where that arc will take the high-flying "digital workflow" company in 2021. McDermott touches on strategy, vision, opportunities, culture, customers and more. You can also stream the audio-only
Read More
ServiceNow CEO Bill McDermott

After ServiceNow Doubles Market Cap to $100 Billion, Where Does it Go in 2021?

December 10, 2020
I wonder if even Bill McDermott—the ultimate eternal optimist and overachiever—could have imagined the extraordinary year that ServiceNow had in 2020 and the high-potential digital-workflow foundation it’s built for 2021 and beyond. To gain some deep insight on where this red-hot company’s headed next year, please check out our comprehensive analysis of ServiceNow’s plans: ServiceNow
Read More
ServiceNow becoming high-growth global powerhouse

As Oracle, Salesforce and SAP Fight for Future, Can ServiceNow Tip the Scales?

November 2, 2020
As Bill McDermott has flipped ServiceNow from a fast-growing niche player to a high-growth global powerhouse, he’s made it very clear that he has no quarrel with the traditional enterprise-software vendors such as SAP, Oracle, and Salesforce. (On my weekly Cloud Wars Top 10 rankings, ServiceNow is #9, SAP is #5, Oracle is #6, and
Read More
SAP CX Engineer

SAP Versus Salesforce: Is Marc Benioff Missing the CX Boom?

October 22, 2020
After two uninterrupted decades of outmaneuvering every competitor and embracing The Customer earlier and more intimately than anyone else, is it possible that Marc Benioff, Salesforce CEO and global thought-leader, has been so wedded to CRM that he’s missed the CX revolution? Salesforce #3, SAP #5 on Cloud Wars Top 10 Has Benioff let rival
Read More
Bill McDermott is bringing change to ServiceNow

How Bill McDermott & ServiceNow Are Supercharging the Pace of Change

August 6, 2020
In this time of rampant disruption, upheaval, and digital-everything, Bill McDermott and ServiceNow are promising to give businesses the gift of speed. “This is the power of the Now Platform: the ability to move fast, be agile, solve problems quickly with low-code, no-code app development, create new workflows that deliver great experiences,” McDermott said on
Read More
Bill McDermott talks to CNBC about ServiceNow and plans to triple its workforce

ServiceNow Will Triple Workforce in 5 Years, Says CEO Bill McDermott

July 15, 2020
Having driven ServiceNow to its first billion-dollar quarter and a $77-billion market cap, CEO Bill McDermott has said the digital-workflow high-flyer will need to triple its employee base by 2025 to keep up with its torrid growth. In a recent interview about the future of work, CNBC’s Jon Fortt asked McDermott to describe a couple
Read More