SAP CX Engineer

SAP Versus Salesforce: Is Marc Benioff Missing the CX Boom?

October 22, 2020
After two uninterrupted decades of outmaneuvering every competitor and embracing The Customer earlier and more intimately than anyone else, is it possible that Marc Benioff, Salesforce CEO and global thought-leader, has been so wedded to CRM that he’s missed the CX revolution? Salesforce #3, SAP #5 on Cloud Wars Top 10 Has Benioff let rival
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Bill McDermott is bringing change to ServiceNow

How Bill McDermott & ServiceNow Are Supercharging the Pace of Change

August 6, 2020
In this time of rampant disruption, upheaval, and digital-everything, Bill McDermott and ServiceNow are promising to give businesses the gift of speed. “This is the power of the Now Platform: the ability to move fast, be agile, solve problems quickly with low-code, no-code app development, create new workflows that deliver great experiences,” McDermott said on
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Bill McDermott talks to CNBC about ServiceNow and plans to triple its workforce

ServiceNow Will Triple Workforce in 5 Years, Says CEO Bill McDermott

July 15, 2020
Having driven ServiceNow to its first billion-dollar quarter and a $77-billion market cap, CEO Bill McDermott has said the digital-workflow high-flyer will need to triple its employee base by 2025 to keep up with its torrid growth. In a recent interview about the future of work, CNBC’s Jon Fortt asked McDermott to describe a couple
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Bill McDermott, CEO of cloud vendor ServiceNow

How Bill McDermott’s Magic Touch Has Made ServiceNow a Cloud Superstar

May 4, 2020
In his inimitably upbeat fashion, ServiceNow CEO Bill McDermott has in just four months immersed himself in the wonky worlds of ITOM, CSM and SAM and turned those into top-priority strategic themes that CEOs are finding simply irresistible. ServiceNow, which late last year lured McDermott away from SAP, is certainly no stranger to steep growth
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ServiceNow CEO Bill McDermott announces that the company is hiring more than 1,000 people

Transcending ‘No Layoffs’ Amid COVID-19, ServiceNow Hiring 1,000+

April 16, 2020
Saying ServiceNow is “grateful to be in this position,” CEO Bill McDermott not only joined the growing number of companies pledging no COVID-19-triggered layoffs for 2020 but promised to hire well over 1,000 people worldwide. “We want our employees focused on supporting our customers, not worried about their own jobs,” Bill McDermott said yesterday in
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ServiceNow CEO Bill McDermott may partner with Salesforce or SAP for CRM

Salesforce-SAP Showdown: Will Bill McDermott and ServiceNow Be CRM King-Makers?

February 10, 2020
As SAP mounts an aggressive assault on Salesforce’s dominant position in the huge CRM marketplace, look for one of those cloud giants to partner-up with ServiceNow to deliver breakthrough capabilities in the world’s largest software market. ServiceNow CEO Bill McDermott—who spent the last decade as CEO of SAP—recently offered a come-one, come-all invitation to the
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CEO Bill McDermott is helping ServiceNow redefine enterprise software

ServiceNow’s Big Secret: Bill McDermott Redefining Software Business

January 31, 2020
Its record revenues, record stock price, and soaring expectations aside, perhaps the most-disruptive initiative at high-flying ServiceNow is the way new CEO Bill McDermott is helping to redefine and redirect the enterprise-software business. Here at Cloud Wars, we’ve recently made the case on a few occasions that the traditional structure of the enterprise-software business—ERP, CRM,
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